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Customs Clearance Procedure
Most of the countries operates the Red and Green Channel system at all entry checkpoints in order to expedite clearance of travelers.
The Red Channel and examination counters are manned by Immigration Authority, their officers conduct checks on person, baggage and vehicles, and may refer trade and customs matters to their respective Customs for follow up.
When to use the Red Channel
Proceed to the Red Channel if you carry:
- Dutiable or taxable goods exceeding your duty-free concession or Goods and Services Tax (GST) relief
- Controlled or restricted goods
- Prohibited goods
You are required to pay the duty and other relevant taxes in order to bring in dutiable and taxable goods exceeding your duty-free concession.
At the Red Channel, please:
- Inform the checking officer any of the above-stated goods that you carry.
- Produce the prohibited or controlled goods or IPMs together with the permit or authorization from the relevant authorities, if any.
When to use the Green Channel
Proceed to the Green Channel if you are not carrying any of the prohibited or controlled goods stated above. However, the officers may still conduct selective checks at the Green Channel.
If in doubt, always ask the checking officers at the Red Channel.
It is your responsibility to make an accurate and complete declaration of all goods exceeding your duty-free concession in your possession, including goods you are carrying for or on behalf of other persons.
If you did not make a declaration at the Red Channel or pay the taxes due, you can be prosecuted in court and fined and imprisonment.
If you are unsure of the duty-free concessions, please enquire at the Red Channel.
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